Those information collections points may be:
Creation of a wish list
Placing an order
Updating or Editing your wish list
Participation in a website survey
You will be required to provide information at checkout necessary to process and complete your order. You are required to provide your credit card number, billing address and a shipping address. Upon completion of the checkout process, your personal information is securely forwarded to NewHollandCountry.com. We use this information to fulfill your order and/or to contact you should questions regarding your order arise.
Upon registration for an account or when you checkout at NewHollandCountry.com, personal information will be stored in an area called “My Account.” If you wish to edit or update your information, including privacy settings, use the username and password you selected at registration to access “My Account.” Making a purchase will not automatically create a wish list. If you have any questions or concerns regarding registration or account creation, please contact Customer Care at CustomerCare@NewHollandCountry.com.
From time to time, we may request your participation in a survey. Your participation is completely voluntary. Should you choose to participate, information we may request could include name, email address and demographic information (age range, zip code, etc.). Information you provide will be used to evaluate the function of our website and level of customer satisfaction in a range of areas.
Our Customer Care Department is available to take your questions, comments and suggestions via phone or email. Contact information can be found on the NewHollandCountry.com “Customer Care” page. It is our company goal and policy to read all messages and respond by the end of the following business day. Any information you provide in your correspondence is used to directly respond to the questions and comments you have submitted. To allow us to better serve you, you request that you provide as much specific information as you can. To improve our Customer Care, we may file your comments or decide to discard them upon review of your information.
ABOUT SSL CERTIFICATES
Your personal and sensitive information is of the utmost importance to us and we take every precaution to safeguard and protect your information. Whether you submit personal information online or offline, it will be protected. At NewHollandCountry.com, we regularly review the website to make sure we are in compliance and have implemented the most current technology and industry standards. We want you to feel secure when you visit, browse and shop our website. We use a secure transmission (SSL) when you provide your credit card information. All credit card information is encrypted and stored on a server, which is not Internet accessible. Once your credit card information is stored, it cannot be displayed on our website.
NewHollandCountry.com does not condone or participate in the sending of Spam, unsolicited and commercial email. Only when you opt-in to receive email promotions from NewHollandCountry.com will we send them to you. Also after opting in, we will only communicate with you via email regarding specific inquiries and orders you contact NewHollandCountry.com about. By shopping at NewHollandCountry.com or sending us an email, you are electronically communicating with us and in doing so are consenting to receive communications from us electronically as part of your shopping experience or in response to your inquiry.
To opt-in to receive emails and promotions you may enter your email address at any time at NewHollandCountry.com. Receiving NewHollandCountry.com emails is voluntary and if you would like to discontinue receiving emails, you may unsubscribe at any time. To unsubscribe you can simply click the ‘unsubscribe’ button at the bottom of each email, by emailing CustomerCare@NewHollandCountry.com or calling 800-658-1795.
California Consumer Privacy Act
Information We Collect
We will collect personally identifiable information about you, such as your name, postal address, telephone number, e-mail address, gender and date of birth, when you provide it to us while on this Site.
A real name, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name or other similar identifiers.
Personal information categories listed in the California Customer Records statue (Cal. Civ. Code § 1798.80(e)).
A name, signature, address, telephone number, credit card number, debit card number or other financial information.
Some personal information included in this category may overlap with other categories.
Protected classification characteristics under California or federal law
Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information.
Records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
Internet or other electronic network activity information
Including, but not limited to, browsing history, search history, and information regarding a California resident’s interaction with an internet website, application or advertisement.
Information that can be used to identify an electronic device’s physical location.
Physiological, biological, or behavioral characteristics, including DNA, sufficient to establish identity, such as images of the iris, retina, fingerprint, face, hand, palm, and voice recordings.
Information detected by senses
Audio, electronic, visual, thermal, olfactory or similar information
Professional or employment-related information
Name, address, employment history, employment application (including Social Security Number, driver’s license, mailing address), background checks, IRS Forms W-4.
Name or address of a student or family member, student number, date or place of birth, mother’s maiden name, handwriting, or other information that could identify a student with reasonable certainty.
Personal Information Sales
We will not sell your personal information to any party. If in the future, we anticipate selling your personal information to any party, we will provide you with the opt-out and opt-in rights required by the CCPA.
Disclosed Personal Information for Business Operation Purposes
Personal information may be used for business purposes to complete customer order transactions (including processing and fulfilling orders and transactions, verifying customer information, processing payments). The requirements of CCPA do not require the deletion of transactional information that must be retained in the event a consumer needs to be contacted regarding a product or service they have purchased. We will retain transactional records for these purposes.
Personal information may also be used for detecting and debugging technical site functionalities and to identify and make necessary repairs. Personal information is only used when tmp is contacted by a consumer highlighting a broken site functionality. If you wish to have your personal information excluded from debugging and repair activities, please contact our Privacy Officer.
Your Rights with Respect to Personal Data
You have the following rights with respect to your personal data:
You may submit a request for access to the data we process about you;
You may object to the processing;
You may request an overview; in a commonly used format of the data we process about you;
You may request correction or deletion of the data if it is incorrect or not or no longer relevant, or to ask to restrict the processing of the data
To exercise any of these rights, please contact our Privacy Officer. If you have an account you may also access your data and manage preferences by logging in and visiting “My Privacy Center”.
Should we be required by law, or in the good-faith belief that action is deemed necessary, we may disclose personal information to comply with the edicts of the law or with the legal process served upon us.
Questions, comments or concerns regarding this privacy statement should be directed to:
NewHollandCountry.com 61 Clark Road North Battle Creek, MI 49037 Phone: 800-658-1795 Email: CustomerCare@NewHollandCountry.com
California Proposition 65
The State of California has passed California Proposition 65, which requires any product containing chemicals known to the State of California to cause cancer, reproductive harm or birth defects be specially labeled for consumers’ information. All product lead levels comply with FDA standards. Products will be marked accordingly, andNewHollandCountry.com is fully compliant with California's statute.
Product Quality Guarantee
NewHollandCountry.com works closely and very hard with our suppliers to design and produce products with the highest quality standards. We want you to be completely satisfied with your purchase, if you are not, please contact our Customer Care Department via email CustomerCare@NewHollandCountry.com or phone 800-658-1795.
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